Projekte | Team Development

 

Team development and coaching

Occasion

Extensive conflicts existed between the management and staff of a data processing centre.  The centre management did not exercise its roll.  The existing organisational concept was inefficient. There were operative breakdowns in information processing.

Approach

Diagnosis through individual and team interviews. Feedback exercise with management team, workshop with those questioned. Individual and employee coaching. Clarification of tasks and rolls. Communication of a new organisational concept.

Results

Mutual understanding of management and rolls. New targets, tasks and structures comprehended

Employees from various sites got to know one another. Team development was promoted.